CSB: Non-technical skills can help employees find their way through complex situations

In its investigation of Macondo, the US Chemical Safety Board (CSB) found that future incidents could potentially be prevented if employees are equipped with non-technical skills. Such skills could help them navigate the complex situations that can occur on a drilling rig, where a great deal of information may be thrown at them at once. In this video from the 2016 IADC Human Factors Conference on 4 October in Galveston, Texas, Cheryl Mackenzie, CSB Investigations Team Lead, explains some of the CSB’s findings. She also discussed recommendations the CSB made to API, the US Bureau of Safety and Environmental Enforcement and the Ocean Energy Safety Institute.